Incidents

All systems are operational. No known incidents.
Noticed a bug? Having issues with your server? Or need help with something else?
Submit a ticket on our support page here (https://support.proredline.com/).
Report incidents with the ProRedLine network here (https://support.proredline.com/report-incident/).

past and Solved incidents

✅ Resolved – Cyberattack
(2025-05-20 00:13:38) Closure note: We have successfully stopped the recent cyberattack targeting our account registration system. Additional security measures have been implemented to prevent similar incidents in the future. We can confirm that no unauthorized access or damage was caused by the fake accounts. Our systems remain fully secure and operational. Account registration has been enabled again. Thank you for your trust in ProRedLine.
⚠️ New Incident – Cyberattack
2025-05-19 23:39:18: We have identified an ongoing cyberattack involving the automated creation of fake accounts. Thanks to our existing security systems, no unauthorized access or damage has occurred. As a precautionary measure, and while we actively mitigate and resolve the issue, account registration has been temporarily disabled. We are working to fully restore registration functionality as soon as possible. Thank you for your understanding and continued trust in ProRedLine.